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Posts by: Erin Lynn Young

  1. An Elegant Software Onboarding Experience September 8, 2010

    Posted in Blog, User Experience.

    1 comment
  2. Ning’s Simple, Engaging Welcome Email August 29, 2010

    Posted in Blog, Email, Social Media.

    3 comments
  3. In the Press: Why You Need a Career Curator July 19, 2010

    Posted in Blog, Career, Press.

    No comments
  4. Why Users Don’t Get Your Design: Inattentional Blindness July 18, 2010

    Posted in Blog, Psychology, Usability, User Experience, User Research.

    4 comments
  5. Notes from The ROI of UX: Proving the Value of User Experience Design July 12, 2010

    Posted in Blog, Events, Usability, User Experience.

    16 comments
  6. The ROI of UX: Proving the Value of User Experience Design June 29, 2010

    Posted in Blog, Events, Usability, User Experience.

    2 comments
  7. Sephora Excels with Ratings, Reviews and CRM June 22, 2010

    Posted in Blog, CRM, Email, engagement, Ratings and Reviews.

    1 comment
  8. Confessions of a Former Visio Junkie: Axure RP June 14, 2010

    Posted in Blog, Prototyping.

    5 comments
  9. The Nature of Innovation June 3, 2010

    Posted in Blog, Events, Innovation, Process.

    4 comments
  10. Increasing Engagement on Content Sites June 2, 2010

    Posted in Blog, Design Patterns, engagement.

    No comments
  11. Brilliant Hover State May 26, 2010

    Posted in Blog, Design Patterns.

    No comments
  12. Customer Service: The Power of a Smile May 25, 2010

    Posted in Blog, Customer Service, loyalty, User Experience.

    No comments
  13. LinkedIn’s 100% Profile Completeness May 20, 2010

    Posted in Blog, Career, Social Media.

    4 comments
  14. Scoped Search: Disclosing On Focus May 15, 2010

    Posted in Blog, Design Patterns.

    No comments
  15. It’s OK to Tease: Matching Mental Models to Design Patterns May 10, 2010

    Posted in Blog, Design Patterns.

    No comments
  16. The Value of User Research May 9, 2010

    Posted in Blog, User Research.

    2 comments
  17. Domino’s Bridges Online & Offline April 30, 2010

    Posted in Blog, Elements of Delight, User Experience, User Research.

    No comments
  18. Attach… a Link? April 26, 2010

    Posted in Blog, Design Critique, Design Patterns.

    1 comment
  19. The WebKey April 24, 2010

    Posted in Advertising, Blog.

    1 comment
  20. Transparency with User Reviews April 16, 2010

    Posted in Blog, Design Critique, Ratings and Reviews.

    No comments
  21. The Powerful 1% April 16, 2010

    Posted in Benchmarks, Blog, Social Media.

    No comments
  22. Do UX enhancements pay off? April 9, 2010

    Posted in Blog, ROI, User Experience.

    1 comment
  23. Is eyetracking worth it? April 8, 2010

    Posted in Blog, User Research.

    1 comment
  24. Notes from Austin UPA: A Panel Discussion on User Research Technologies April 7, 2010

    Posted in Blog, Events, User Research.

    4 comments
  25. Why you can’t trust Google Translate April 6, 2010

    Posted in Blog, Funny.

    No comments