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Posts by: Erin Lynn Young

  1. An Elegant Software Onboarding Experience September 8, 2010

    Posted in User Experience.

    1 comment
  2. Ning’s Simple, Engaging Welcome Email August 29, 2010

    Posted in Email, Social Media.

    3 comments
  3. In the Press: Why You Need a Career Curator July 19, 2010

    Posted in Career, Press.

    No comments
  4. Why Users Don’t Get Your Design: Inattentional Blindness July 18, 2010

    Posted in Psychology, Usability, User Experience, User Research.

    4 comments
  5. Notes from The ROI of UX: Proving the Value of User Experience Design July 12, 2010

    Posted in Events, Usability, User Experience.

    16 comments
  6. The ROI of UX: Proving the Value of User Experience Design June 29, 2010

    Posted in Events, Usability, User Experience.

    2 comments
  7. Sephora Excels with Ratings, Reviews and CRM June 22, 2010

    Posted in CRM, Ratings and Reviews, engagement.

    1 comment
  8. Confessions of a Former Visio Junkie: Axure RP June 14, 2010

    Posted in Prototyping.

    3 comments
  9. The Nature of Innovation June 3, 2010

    Posted in Events, Innovation, Process.

    3 comments
  10. Increasing Engagement on Content Sites June 2, 2010

    Posted in Design Patterns, engagement.

    No comments
  11. Brilliant Hover State May 26, 2010

    Posted in Design Patterns.

    No comments
  12. Customer Service: The Power of a Smile May 25, 2010

    Posted in Customer Service, User Experience, loyalty.

    No comments
  13. LinkedIn’s 100% Profile Completeness May 20, 2010

    Posted in Career, Social Media.

    2 comments
  14. Design Pattern Libraries May 16, 2010

    Posted in Design Patterns.

    5 comments
  15. Scoped Search: Disclosing On Focus May 15, 2010

    Posted in Design Patterns.

    No comments
  16. It’s OK to Tease: Matching Mental Models to Design Patterns May 10, 2010

    Posted in Design Patterns.

    No comments
  17. The Value of User Research May 9, 2010

    Posted in User Research.

    2 comments
  18. Domino’s Bridges Online & Offline April 30, 2010

    Posted in Elements of Delight, User Experience, User Research.

    No comments
  19. Attach… a Link? April 26, 2010

    Posted in Design Critique, Design Patterns.

    No comments
  20. The WebKey April 24, 2010

    Posted in Advertising.

    1 comment
  21. Transparency with User Reviews April 16, 2010

    Posted in Design Critique, Ratings and Reviews.

    No comments
  22. The Powerful 1% April 16, 2010

    Posted in Benchmarks, Social Media.

    No comments
  23. Do UX enhancements pay off? April 9, 2010

    Posted in ROI, User Experience.

    1 comment
  24. Is eyetracking worth it? April 8, 2010

    Posted in User Research.

    1 comment
  25. Notes from Austin UPA: A Panel Discussion on User Research Technologies April 7, 2010

    Posted in Events, User Research.

    4 comments